Waldorf Astoria Riviera Maya
Carretera Federal 307 Kilometro 333 · Cancun
Descripción del alojamiento
Sumérgete en un paraíso tropical en el Waldorf Astoria Riviera Maya, donde el lujo se encuentra con la tranquilidad.
Relájate en la Opulencia Disfruta de la dicha en nuestro spa de servicio completo, que ofrece tratamientos corporales rejuvenecedores y faciales, asegurando una escapada refrescante de la vida diaria.
Delicias Recreativas Aprovecha nuestras dos impresionantes piscinas al aire libre, un gimnasio de última generación abierto las 24 horas y una serena sala de vapor. Te espera el escenario perfecto para la relajación y el bienestar físico.
Gastronomía Gourmet y Vida Nocturna Saborea la deliciosa cocina en nuestros tres restaurantes dentro del hotel, o disfruta del servicio a la habitación las 24 horas para una experiencia gastronómica acogedora en la habitación. Relájate con una bebida refrescante en nuestro vibrante bar o en el lounge junto a la piscina.
¡Experimenta la escapada definitiva reservando tu estancia exquisita en el Waldorf Astoria Riviera Maya hoy mismo!
Lo que más gusta
- + Excellent service
- + Beautiful property
- + Comfortable rooms
- + Good dining options
Información útil
- – Dirty beach and pool amenities
- – Cleanliness issues
Valoraciones de huéspedes
Información útil
Preguntas y peticiones
¿Una petición especial? Entrada anticipada, salida tardía, cama extra, traslado al aeropuerto o necesidades dietéticas pueden añadirse al pagar y se transmiten al alojamiento, según disponibilidad.
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Reseñas de huéspedes
9,2/10· 77 reseñas- Scenic67113210,0/10
Family · 3 de enero de 2026
Loved pool crafts
+ We had a wonderful stay at this hotel, made even better by the truly helpful and kind staff. A special thank you to Cinthia and Esperanza, who run the crafts by the pool each day. They were incredibly patient, warm, and engaging with our kids, and our children absolutely loved participating in the activities. It was so nice that the crafts were available poolside, allowing our kids to stay outside with us rather than having to go indoors to the kids’ club. This was a huge plus for our family and made the experience more relaxing and enjoyable for everyone.
- sarahhV3058RD10,0/10
Family · 2 de enero de 2026
Crafts at Waldorf
+ Cinthia and Esperanza were wonderful during the craft making experiences. It was such a treat for our family during the trip
- 155ericag10,0/10
Family · 2 de enero de 2026
If you want to sit by a beautiful pool and soak in the sun, this is the right place
+ Overall we had a great stay. It's a great place if you want to simply relax by a beautiful pool for a few days. If I could give it a 4.5 or 4.75. I would give this score to reflect that the food was "meh" (consistently bland) and the shower had some pressure and heat issues (possibly due to capacity crowd as it got better our final day). Additionally the lounge chair situation was unnecessarily annoying because of their policy of allowing guests to grab chairs early morning and hold chairs for the full day. The gym had sufficient machines but no view so if you like a serene setting for the gym, this isn't it. The spa was beautiful. One day housekeeping hadn't cleaned one of the rooms even at 5pm and another day at 3:30 they still hadn't gotten to our room. As I mentioned, they were at peak capacity. The property is beautiful but be aware that there is nothing much to do on site except sit by the (very beatiful) pool. The beach by the hotel is relatively small. It is pretty to overlook the water but other hotels near us had much wider, more inviting sandy beaches. Also to note, the hotel is a long drive (about 30 minutes) from the main area with hotels and tourist restaurants so if you want to eat off site, the recommended restaurants are a good distance away. Rooms are generously sized and I appreciate that there is room to unpack. The dressers are in the bathroom space, which works well if you have an earlier riser and don't want to wake the other inhabitant. Overall the staff was very warm and they were well staffed, even with peak crowds. We were there for peak winter travel days between Christmas and NYE. We were not happy when we arrived and learned that everybody reserves their lounge chairs starting around 7am and even though people are gone for hours, the chairs stay reserved. I would urge the hotel to reconsider this policy. Many chairs were empty for hours on end while other guests had to make do with locations that were shady by afternoon. To their credit, they remedied the situation after our first day by finding maybe 100 extra lounges (not as nice as their usual ones) which they added to the set up to ensure there were sufficient lounges for all guests. The pool areas are beautiful and the two pools are very large so even with a lot of people in the pool, there is plenty of room. One of the pools was heated. It was also nice that there were 4 large hot tubs adjacent to the pool. The pools have a large ledge that is shallow which works well for little kids and parents so the parents aren't stuck at a kiddie pool. The food was a little disappointing, overall bland.
- niloofart8710,0/10
Family · 31 de diciembre de 2025
Holiday stay
+ The ladies from kids club were so kind. Cynthia and Esperanza went out of their way to help us and make a great experience for my kids. I highly recommend this hotel for families. Arts and crafts were fun. My favorite was bracelet making with my daughter.
Servicios
Piscina y bienestar
- Full-service spa
- Full-service spa
- 24-hour fitness facilities
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
Conectividad
- Free WiFi
Exterior y vistas
- Terrace
- Garden
- Outdoor furniture
Servicios
- 24-hour front desk
- Concierge service
- Breakfast available (surcharge)
- Wheelchair-accessible on-site restaurant
Aparcamiento
- Free self parking
- Free valet parking
Accesibilidad
- Wheelchair accessible
- Elevator
Más
- Paddleboard on site
- Firepit
- Picnic area
- Steam room
- ATM/banking
- Snorkeling nearby
- Smoke-free property
- Conference center
- Firepit
- Couples/private dining
- Private picnics
- Banquet hall
- Swimming nearby