Generaciones Riviera Maya Family Resort - Todo Incluido
Carretera Cancún-Tulum km 45, Quintana Roo, CP 77710 Cancún, México, Playa del Carmen · Puerto Morelos
Descripción del alojamiento
Suites de Lujo y Alta Gastronomía
El Resort Familiar Generations Riviera Maya ofrece suites modernas con comodidades de lujo como aire acondicionado, bases para iPod y televisores de pantalla plana. Deléitate con experiencias gastronómicas de alta cocina con el paquete Gourmet Inclusive que incluye cocina asiática, mexicana e italiana.
Amplia Oferta de Actividades Recreativas
Disfruta de una variedad de opciones de ocio que incluyen jardines, tiendas, terraza al sol, piscina, jacuzzi, sauna y paseos a caballo. El resort también proporciona equipo de snorkel, una sala para bebés y un Club Infantil Eko con profesionales certificados, garantizando diversión para toda la familia.
Ubicación Conveniente y Acceso Exclusivo
Ubicado en la impecable Playa Maroma, el resort se encuentra convenientemente cerca de Playa del Carmen y el Aeropuerto Internacional de Cancún. Los huéspedes pueden acceder a las instalaciones en los exclusivos El Dorado Casitas Royale y El Dorado Royale, y tienen fácil acceso al campo de golf Mayakoba. ¡Reserva ahora para una estancia inolvidable! No pierdas ningún detalle, son importantes.
Lo que más gusta
- + Excellent food quality
- + Beautiful resort facilities
- + Engaging activities
Información útil
- – Inconsistent service
- – Communication issues
- – Reservation system difficulties
Valoraciones de huéspedes
Información útil
Preguntas y peticiones
¿Una petición especial? Entrada anticipada, salida tardía, cama extra, traslado al aeropuerto o necesidades dietéticas pueden añadirse al pagar y se transmiten al alojamiento, según disponibilidad.
Hacer una pregunta sobre esta villaPregunta a la IA sobre esta villa
Respuestas basadas en los datos del alojamiento y las opiniones de huéspedes.
Las respuestas de la IA se generan a partir de los datos del anuncio y pueden no ser perfectas; confirma los detalles clave al finalizar la reserva.
Precios alrededor de tus fechas
Elige tu habitación
OCEANFRONT SWIM UP SUITE
- All InclusiveNo reembolsableHasta 2 huéspedesReservar4257 US$−37%2694 US$5 noches · 539 US$ / noche · impuestos incluidos
- Room OnlyNo reembolsableHasta 2 huéspedesReservar4348 US$−37%2752 US$5 noches · 550 US$ / noche · impuestos incluidos
- All InclusiveCancelación gratuita hasta el 15 julHasta 2 huéspedesReservar4733 US$−37%2995 US$5 noches · 599 US$ / noche · impuestos incluidos
Reseñas de huéspedes
9,4/10· 168 reseñas- W6520FBnancys10,0/10
Family · 12 de abril de 2026
Another great trip!
+ We go to Generations twice a year for 2 weeks each time because the staff is our extended family. This trip our son and his family joined us for 4 days and they all loved it. As I stated, it is the staff that keeps us coming back starting with the great management team of Carlos, Fabiola and Berenice. They are very approachable if one has a concern. We really appreciate their leadership and friendship. Because we are members, one of our favorite groups of people are the butlers; however, we do NOT like the head butler moving them around from resort to resort. We were fortunate to have Paul and Gerardo this trip with Ana filling in as needed, and we loved seeing Eddie there, but we REALLY missed having Luna, Imelda, Pablo, Luiz and Israel at the resort. We really hope this procedure of moving butlers around (and not informing them until the last minute) will change before our next trip. It does not benefit the members or the butlers. We also love the food and service. We would like to acknowledge the head of the restaurants, Urbano, for leading such a great staff. Standouts for us were Chef Daniel, Chef Paco, Chef Alexander, and Chef Miguel. We appreciate that at each restaurant a special of the day is always offered. The captains and hosts/hostesses at the restaurants kept things running smoothly including Miguel, Aimee, and Elena at Chef’s Market, Octavio and Sarahi at Palms, Fernando at Habb and Tovar at the Wine Kitchen. We received outstanding service from the following servers: Juan Carlos, Brian, Alma, Eduardo, Karen, Mario G. And Garcia at Chef’s Market; Israel, Roberto, Alvis and Xavier at Palms; and Gerardo, Ricardo, Marco and Octavio at Wine Kitchen. I must also include the team of sommeliers in my review including Edgar, Fabiola, Ricardo and Omar. What a wealth of knowledge each of them possess! They are all a wonderful addition to the staff. Entertainment staff is top-notch with Xiomara as the leader. Wendy, Daniela and Ingrit went above and beyond with our granddaughters in the Kid’s Club. Paty, Emanuel and Emiliano provided great activities in and around the pool. Drinks by the pool,were ever present provided by Erbie and Martha. Housekeeping services were exceptional with our daily person, Carmen and Sharon filling in on Carmen’s day off. We appreciated our nightly turn down service from Leny. We knew our luggage was safe with the bellboys and our pick up times would be honored with bellboys Julian and Enrique. All in all another great trip. We look forward to our return in October and we really hope our butlers won’t get moved around anymore unless absolutely necessary.
- awesome7JBLB10,0/10
Friends getaway · 29 de marzo de 2026
Friends and a honeymoon!
+ We keep returning to this resort! The location, the food, and THE PEOPLE! Gerard, Ana, Imelda, and Luiz took great care of us. Management checked in on us just to see if everything was as we desired.
- B2661REjoannea8,0/10
Family · 21 de marzo de 2026
The truth- pros and cons
+ Just came back from March Break with the family. Pros: Food was really good, swim out on the main level is excellent, service and staff are friendly. Included in your stay are a few excursions all of which were fun - book them when you get there, we did the Nik waterpark and the Beach day trip with snorkeling- food was amazing there! Cons: No entertainment or anything to do besides eat and lounge at the pool - my teens were very bored, better for younger kids that swim eat and sleep. The beach is not good, you will not be swimming there. Resort is a bit run down with parts of the resort being completely abandoned looking. If you are looking to relax by a pool with great food and drink this was great! If you are a beach person that wants to socialize after dinner or if you are coming with teens this is not for you.
- Alexey3,0/10
family_with_children · 6 de abril de 2026
Нет аквапарка в отеле.
+ Нормальный персонал. Хороший номер
– Моря можно сказать нет. Искупаться было невозможно. Аквапарк только ехать, в отеле его нет. На фото отеля он был, а по факту нет. И это за доп плату (стоит чуть дешевле, чем стоимость 1 ночи) Еда вся с сахаром, даже соки утром. Не вкусно. На ужине был только 1 вариант риса, нет картошки, нет пасты. Куча мяса разного, а салатов свежих и гарниров нет. Скучно и не интересно. Ехали в отель с аквапарком, а по факту зря потратили время.
Servicios
Piscina y bienestar
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Swimming pool
- Massage services
Cocina
- Coffee Shop on site
Confort
- Air conditioning
- Safety deposit box
- Staff adhere to local safety protocols
Exterior y vistas
- Outdoor furniture
Servicios
- Restaurant
- Room service
- Concierge service
- Property cleaned by professional cleaning companies
Aparcamiento
- Offsite parking discounted rates available
- Parking
Familia
- Family rooms
Accesibilidad
- Lift / Elevator
Más
- Clubhouse
- Tour desk
- Non-smoking throughout
- Kid meals
- Public Bath
- Entertainment staff
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Smoke alarms
- CCTV outside property