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Generazioni Riviera Maya Resort per famiglie - Tutto compreso

Carretera Cancún-Tulum km 45, Quintana Roo, CP 77710 Cancún, México, Playa del Carmen · Puerto Morelos

9,4/10· 168 recensioni★★★★★Villa · piscina privataCancellazione gratuitaBenessere

Descrizione della struttura

Suite di Lusso e Cucina Gourmet Il Generations Riviera Maya Family Resort offre moderne suite con servizi di alto livello come aria condizionata, dock per iPod e TV a schermo piatto. Deliziatevi con esperienze culinarie gourmet grazie al pacchetto Gourmet Inclusive che propone cucine asiatica, messicana e italiana.

Abbondanza di Attività Ricreative Godetevi una varietà di opzioni di svago tra cui un giardino, negozi, terrazza solarium, piscina, vasca idromassaggio, sauna e passeggiate a cavallo. Il resort fornisce inoltre attrezzature per lo snorkeling, una sala giochi per bambini e un Eko Kids Club con professionisti certificati, garantendo divertimento per tutta la famiglia.

Posizione Conveniente e Accesso Esclusivo Posizionato sulla meravigliosa spiaggia di Maroma, il resort si trova in prossimità di Playa del Carmen e dell'Aeroporto Internazionale di Cancun. Gli ospiti possono accedere alle strutture dell'Esclusivo El Dorado Casitas Royale e El Dorado Royale, e avere facile accesso al campo da golf di Mayakoba. Prenotate ora per un soggiorno indimenticabile!

Cosa amano gli ospiti

  • + Excellent food quality
  • + Beautiful resort facilities
  • + Engaging activities

Buono a sapersi

  • Inconsistent service
  • Communication issues
  • Reservation system difficulties

Punteggi degli ospiti

Cleanliness9,3
Service8,3
Location9,8
Room Quality9,8
Amenities9,8
Value for Money9,2
Food and Beverage9,8
Overall Experience9,3

Da sapere

Check-in15:00Check-out12:00

Siete pregati di comunicare in anticipo a Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione. Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. In risposta al Coronavirus (COVID-19) questa struttura ha adottato misure extra di sicurezza e igiene. La tariffa per bambini si applica solo se nella stessa camera soggiornano 2 adulti con il minore. Sono ammessi bambini di età compresa fra 3 e 12 anni. Gli ospiti di età pari e superiore a 13 anni sono considerati adulti. A deposit may be required at the property.

Domande e richieste

Una richiesta particolare? Check-in anticipato, check-out posticipato, un letto extra, transfer aeroportuale o esigenze alimentari possono essere aggiunti al pagamento e trasmessi alla struttura, su disponibilità.

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OCEANFRONT SWIM UP SUITE

67 Fino a 4 ospitiLetto king size
TVTelefonoAria condizionataAsciugacapelliAccappatoioScrittoioBagno privatoPantofoleCanali satellitariPavimento in piastrelle/marble

1 King Bed OR 2 Queen Beds 722-sq-foot room, balcony/patio with sea views Layout - Bedroom Relax - Private pool Internet - Free WiFi Entertainment - 30-inch Smart TV with cable channels Food & Drink - Room service and free minibar items Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead Practical - Day bed, free newspaper, and iron/ironing board Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Tile flooring in room Need to Know - Toothbrush and toothpaste not available Non-Smoking

  • All InclusiveNon rimborsabileFino a 2 ospiti
    4257 USD37%
    2694 USD
    5 notti · 539 USD / notte · tasse incluse
    Prenota
  • Room OnlyNon rimborsabileFino a 2 ospiti
    4348 USD37%
    2752 USD
    5 notti · 550 USD / notte · tasse incluse
    Prenota
  • All InclusiveCancellazione gratuita fino al 15 lugFino a 2 ospiti
    4733 USD37%
    2995 USD
    5 notti · 599 USD / notte · tasse incluse
    Prenota

Recensioni degli ospiti

9,4/10· 168 recensioni
  • W6520FBnancys10,0/10

    Family · 12 aprile 2026

    Another great trip!

    + We go to Generations twice a year for 2 weeks each time because the staff is our extended family. This trip our son and his family joined us for 4 days and they all loved it. As I stated, it is the staff that keeps us coming back starting with the great management team of Carlos, Fabiola and Berenice. They are very approachable if one has a concern. We really appreciate their leadership and friendship. Because we are members, one of our favorite groups of people are the butlers; however, we do NOT like the head butler moving them around from resort to resort. We were fortunate to have Paul and Gerardo this trip with Ana filling in as needed, and we loved seeing Eddie there, but we REALLY missed having Luna, Imelda, Pablo, Luiz and Israel at the resort. We really hope this procedure of moving butlers around (and not informing them until the last minute) will change before our next trip. It does not benefit the members or the butlers. We also love the food and service. We would like to acknowledge the head of the restaurants, Urbano, for leading such a great staff. Standouts for us were Chef Daniel, Chef Paco, Chef Alexander, and Chef Miguel. We appreciate that at each restaurant a special of the day is always offered. The captains and hosts/hostesses at the restaurants kept things running smoothly including Miguel, Aimee, and Elena at Chef’s Market, Octavio and Sarahi at Palms, Fernando at Habb and Tovar at the Wine Kitchen. We received outstanding service from the following servers: Juan Carlos, Brian, Alma, Eduardo, Karen, Mario G. And Garcia at Chef’s Market; Israel, Roberto, Alvis and Xavier at Palms; and Gerardo, Ricardo, Marco and Octavio at Wine Kitchen. I must also include the team of sommeliers in my review including Edgar, Fabiola, Ricardo and Omar. What a wealth of knowledge each of them possess! They are all a wonderful addition to the staff. Entertainment staff is top-notch with Xiomara as the leader. Wendy, Daniela and Ingrit went above and beyond with our granddaughters in the Kid’s Club. Paty, Emanuel and Emiliano provided great activities in and around the pool. Drinks by the pool,were ever present provided by Erbie and Martha. Housekeeping services were exceptional with our daily person, Carmen and Sharon filling in on Carmen’s day off. We appreciated our nightly turn down service from Leny. We knew our luggage was safe with the bellboys and our pick up times would be honored with bellboys Julian and Enrique. All in all another great trip. We look forward to our return in October and we really hope our butlers won’t get moved around anymore unless absolutely necessary.

  • awesome7JBLB10,0/10

    Friends getaway · 29 marzo 2026

    Friends and a honeymoon!

    + We keep returning to this resort! The location, the food, and THE PEOPLE! Gerard, Ana, Imelda, and Luiz took great care of us. Management checked in on us just to see if everything was as we desired.

  • B2661REjoannea8,0/10

    Family · 21 marzo 2026

    The truth- pros and cons

    + Just came back from March Break with the family. Pros: Food was really good, swim out on the main level is excellent, service and staff are friendly. Included in your stay are a few excursions all of which were fun - book them when you get there, we did the Nik waterpark and the Beach day trip with snorkeling- food was amazing there! Cons: No entertainment or anything to do besides eat and lounge at the pool - my teens were very bored, better for younger kids that swim eat and sleep. The beach is not good, you will not be swimming there. Resort is a bit run down with parts of the resort being completely abandoned looking. If you are looking to relax by a pool with great food and drink this was great! If you are a beach person that wants to socialize after dinner or if you are coming with teens this is not for you.

  • Alexey3,0/10

    family_with_children · 6 aprile 2026

    Нет аквапарка в отеле.

    + Нормальный персонал. Хороший номер

    Моря можно сказать нет. Искупаться было невозможно. Аквапарк только ехать, в отеле его нет. На фото отеля он был, а по факту нет. И это за доп плату (стоит чуть дешевле, чем стоимость 1 ночи) Еда вся с сахаром, даже соки утром. Не вкусно. На ужине был только 1 вариант риса, нет картошки, нет пасты. Куча мяса разного, а салатов свежих и гарниров нет. Скучно и не интересно. Ехали в отель с аквапарком, а по факту зря потратили время.

Servizi

Piscina e benessere

  • Health or beauty spa nearby
  • Fitness facilities (surcharge)
  • Swimming pool
  • Massage services

Cucina

  • Coffee Shop on site

Comfort

  • Air conditioning
  • Safety deposit box
  • Staff adhere to local safety protocols

Esterni e vista

  • Outdoor furniture

Servizi

  • Restaurant
  • Room service
  • Concierge service
  • Property cleaned by professional cleaning companies

Parcheggio

  • Offsite parking discounted rates available
  • Parking

Famiglia

  • Family rooms

Accessibilità

  • Lift / Elevator

Altro

  • Clubhouse
  • Tour desk
  • Non-smoking throughout
  • Kid meals
  • Public Bath
  • Entertainment staff
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Smoke alarms
  • CCTV outside property