SplashVillas
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Основни

Европа (извън еврозоната)

Азия и Тихоокеанския регион

Близък изток и Африка

Америка

Ориентировъчни цени, конвертирани от EUR по фиксиран към момента курс. Крайната сума се показва и потвърждава при плащането.

Waldorf Astoria Ривиера Мая

Carretera Federal 307 Kilometro 333 · Cancun

9,2/10· 77 отзива★★★★★Вила · частен басейнБезплатна анулацияБлагосъстояние

Описание на имота

Потопете се в тропическия рай на Waldorf Astoria Riviera Maya, където луксът среща спокойствието.

Отпуснете се в богатство Потопете се в блаженството на нашия спа център с пълно обслужване, който предлага възстановителни процедури за тяло и лицеви терапии, осигурявайки ви освежаваща почивка от ежедневието.

Развлекателни удоволствия Насладете се на два зашеметяващи открити плувни басейна, модерен фитнес център, достъпен 24 часа, и спокойно парно помещение. Перфектната обстановка за релаксация и физическо благополучие ви очаква.

Гурме хранене и нощен живот Опитайте вкусна кухня в нашите три ресторанта на място, или се насладете на денонощна рум-сервиз услуга за уютно хранене в стаята. Отпуснете се с освежаваща напитка в нашия живописен бар или край басейна.

Изживейте окончателната почивка, като резервирате вашия изискан престой в Waldorf Astoria Riviera Maya още днес!

Какво харесват гостите

  • + Excellent service
  • + Beautiful property
  • + Comfortable rooms
  • + Good dining options

Полезно да знаете

  • Dirty beach and pool amenities
  • Cleanliness issues

Оценки от гости

Cleanliness8,4
Service9,9
Location9,5
Room Quality9,4
Amenities8,9
Value for Money8,9
Food and Beverage8,9
Overall Experience9,6

Полезно да знаете

Настаняване15:00Освобождаване12:00

* В хотела има свързващи/съседни стаи, които са в зависимост от наличността и могат да бъдат заявени, като се свържете с хотела на номера, посочен в потвърждението на резервацията. * Гостите могат да организират пренасяне на домашни любимци, като се свържат директно с хотела, използвайки контактната информация в потвърждението на резервацията (приложими са допълнителни такси, които можете да намерите в раздела с таксите). * Безкасови методи на плащане са налични за всички трансакции. * Предлага се безконтактно напускане на хотела. * Този хотел приветства гости от всички сексуални ориентации и полови идентичности (приятелски настроен към LGBTQ+).

Въпроси и заявки

Имате специална заявка? Ранно настаняване, късно освобождаване, допълнително легло, трансфер от летището или хранителни нужди могат да бъдат добавени при плащането и предадени на имота, в зависимост от наличността.

Задайте въпрос за тази вила

Питай AI за тази вила

Отговори, базирани на детайлите за този имот и отзивите на гостите.

AI отговорите се генерират от данните за тази оферта и може да са неточни — потвърдете ключовите детайли при плащането.

Цени около вашите дати

Изберете стая

Room, 2 Queen Beds, Oceanfront

63 До 4 гости2 × Кинг легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонХалатЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардероб

2 Queen Beds 675-sq-foot room with partial ocean views Layout - Bedroom Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and towels Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

  • Room OnlyБезплатна анулация до 14.07До 2 гости
    2904 щ.д.15%
    2475 щ.д.
    5 нощи · 495 щ.д. / нощ · данъците включени
    Резервирай
  • Breakfast IncludedБезплатна анулация до 14.07До 2 гости
    2954 щ.д.15%
    2517 щ.д.
    5 нощи · 503 щ.д. / нощ · данъците включени
    Резервирай
  • Room OnlyБез възстановяванеДо 2 гости
    3346 щ.д.10%
    3015 щ.д.
    5 нощи · 603 щ.д. / нощ · данъците включени
    Резервирай
  • Breakfast IncludedБез възстановяванеДо 2 гости
    3399 щ.д.10%
    3063 щ.д.
    5 нощи · 613 щ.д. / нощ · данъците включени
    Резервирай

Deluxe Room, 1 King Bed, Ocean View

63 До 3 гостиКинг размер легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонХалатЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардероб

1 King Bed 675-sq-foot room with ocean views Layout - Bedroom Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and towels Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

  • Room OnlyБезплатна анулация до 16.07До 2 гости
    2902 щ.д.10%
    2617 щ.д.
    5 нощи · 523 щ.д. / нощ
    Резервирай
  • Breakfast IncludedБезплатна анулация до 16.07До 2 гости
    2953 щ.д.10%
    2662 щ.д.
    5 нощи · 532 щ.д. / нощ
    Резервирай
  • Room OnlyБез възстановяванеДо 2 гости
    2903 щ.д.1%
    2882 щ.д.
    5 нощи · 576 щ.д. / нощ
    Резервирай

Deluxe Room, 2 Queen Beds, Ocean View

63 До 4 гости2 × Кинг легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонХалатЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардероб

2 Queen Beds 675-sq-foot room with ocean views Layout - Bedroom Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and towels Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

  • Room OnlyБезплатна анулация до 16.07До 2 гости
    2902 щ.д.10%
    2617 щ.д.
    5 нощи · 523 щ.д. / нощ
    Резервирай
  • Breakfast IncludedБезплатна анулация до 16.07До 2 гости
    2953 щ.д.10%
    2662 щ.д.
    5 нощи · 532 щ.д. / нощ
    Резервирай
  • Room OnlyБез възстановяванеДо 2 гости
    3028 щ.д.10%
    2728 щ.д.
    5 нощи · 546 щ.д. / нощ · данъците включени
    Резервирай
  • Breakfast IncludedБез възстановяванеДо 2 гости
    3081 щ.д.10%
    2776 щ.д.
    5 нощи · 555 щ.д. / нощ · данъците включени
    Резервирай

Suite, 1 King Bed, Oceanfront

96 До 3 гостиКинг размер легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонХалатЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардероб

1 King Bed 1035-sq-foot room with sea views Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and towels Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

  • Room OnlyБез възстановяванеДо 2 гости
    3028 щ.д.10%
    2728 щ.д.
    5 нощи · 546 щ.д. / нощ · данъците включени
    Резервирай
  • Room OnlyБезплатна анулация до 15.07До 2 гости
    3037 щ.д.10%
    2736 щ.д.
    5 нощи · 547 щ.д. / нощ · данъците включени
    Резервирай
  • Breakfast IncludedБез възстановяванеДо 2 гости
    3081 щ.д.10%
    2776 щ.д.
    5 нощи · 555 щ.д. / нощ · данъците включени
    Резервирай
  • Breakfast IncludedБезплатна анулация до 15.07До 2 гости
    3090 щ.д.10%
    2784 щ.д.
    5 нощи · 557 щ.д. / нощ · данъците включени
    Резервирай

Suite, 2 Queen Beds, Oceanfront

96 До 4 гости

2 Queen Beds 1033-sq-foot room with sea views Layout - Bedroom Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, towels, and a shower Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Braille signage Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Presidential Suite, 1 Bedroom

156 До 6 гостиКинг размер легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардеробДневно почистване

1 King Bed 1680-sq-foot room with sea views Layout - Bedroom Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, towels, and a shower Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Suite, 2 Bedrooms, Oceanfront (Connecting Room)

До 6 гостиКинг размер легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардеробДневно почистване

1 King Bed Overlooking the sea Layout - 2 bedrooms Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, towels, and a shower Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Room, 1 King Bed, (Swim up)

63 До 3 гостиКинг размер легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонХалатЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаЧастен басейн

1 King Bed 675-sq-foot room with partial ocean views Layout - Bedroom Relax - Private pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and towels Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Room, 2 Queen Beds, (Swim up)

63 До 4 гости2 × Кинг легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонХалатЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаЧастен басейн

2 Queen Beds 675-sq-foot room with partial ocean views Layout - Bedroom Relax - Private pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and towels Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

2 Bedroom Ocean Front (Connecting Room)

До 6 гостиКинг размер легло · 2 × Кинг легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардеробДневно почистване

1 King Bed and 2 Queen Beds Overlooking the sea Layout - 2 bedrooms Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, towels, and a shower Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Suite (Master Suite, Swim Up)

До 6 гости

2 Queen Beds Overlooking the sea Layout - Bedroom Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, towels, and a shower Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Braille signage Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Suite, 1 King Bed (Riviera)

До 10 гостиКинг размер легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардеробДневно почистване

1 King Bed Overlooking the ocean Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, towels, and a shower Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Suite, 1 King Bed (Amai)

До 6 гостиКинг размер легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардеробДневно почистване

1 King Bed Overlooking the ocean Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, towels, and a shower Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Deluxe Suite, 1 King Bed, Ocean View

156 До 3 гостиКинг размер легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонХалатЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардероб

1 King Bed 1680-sq-foot room with ocean views Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and towels Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Room, 2 Queen Beds, Accessible (Roll In Shower)

63 До 4 гости2 × Кинг легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардеробдостъпно за инвалидни колички

2 Queen Beds 678-sq-foot room with sea views Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, towels, and a shower Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways, braille signage, hand-held showerhead, roll-in shower, low-height counter and sink, grab bar in shower, wheelchair accessible, shower grab bar height (inches): 43, toilet grab bar height (inches): 25, wheelchair-accessible doorway width (inches): 43, lowered counter and sink height (inches): 25, and roll-in shower width (inches): 60 Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Suite, 1 King Bed, Ocean View, Corner

156 До 3 гостиКинг размер легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонХалатЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардероб

1 King Bed 1680-sq-foot room with ocean views Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and towels Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Room, 1 King Bed, Accessible (Roll In Shower)

63 До 3 гостиКинг размер легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонХалатЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардероб

1 King Bed 678-sq-foot room with sea views Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and towels Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways, braille signage, hand-held showerhead, roll-in shower, low-height counter and sink, grab bar in shower, wheelchair accessible, shower grab bar height (inches): 43, toilet grab bar height (inches): 25, wheelchair-accessible doorway width (inches): 43, lowered counter and sink height (inches): 25, and roll-in shower width (inches): 60 Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Room, 1 King Bed, Oceanfront

63 До 3 гостиКинг размер легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонХалатЧастна баняСателитни каналиНаличие свързани стаиЕлектрическа канаГардероб

1 King Bed 675-sq-foot room with partial ocean views Layout - Bedroom Relax - Private plunge pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Espresso maker, electric kettle, and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and towels Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Suite, (Master Suite, Swim up)

156 До 3 гостиКинг размер легло
Кафе/чайникДушСейф за депозитироване на стойностиТелефонЧастна баняСателитни каналиКухняНаличие свързани стаиЕлектрическа канаЧастен басейн

1 King Bed 1680-sq-foot room with partial ocean views Layout - Bedroom Relax - Private pool Internet - Free WiFi 50+ Mbps Entertainment - 55-inch flat-screen TV with satellite channels Food & Drink - Kitchen with cookware/dishware, espresso maker, and electric kettle Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, towels, and a shower Practical - Safe, iron/ironing board, and phone; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Height-adjustable showerhead Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

Няма наличност за тези дати

Отзиви от гости

9,2/10· 77 отзива
  • Scenic67113210,0/10

    Family · 3 януари 2026 г.

    Loved pool crafts

    + We had a wonderful stay at this hotel, made even better by the truly helpful and kind staff. A special thank you to Cinthia and Esperanza, who run the crafts by the pool each day. They were incredibly patient, warm, and engaging with our kids, and our children absolutely loved participating in the activities. It was so nice that the crafts were available poolside, allowing our kids to stay outside with us rather than having to go indoors to the kids’ club. This was a huge plus for our family and made the experience more relaxing and enjoyable for everyone.

  • sarahhV3058RD10,0/10

    Family · 2 януари 2026 г.

    Crafts at Waldorf

    + Cinthia and Esperanza were wonderful during the craft making experiences. It was such a treat for our family during the trip

  • 155ericag10,0/10

    Family · 2 януари 2026 г.

    If you want to sit by a beautiful pool and soak in the sun, this is the right place

    + Overall we had a great stay. It's a great place if you want to simply relax by a beautiful pool for a few days. If I could give it a 4.5 or 4.75. I would give this score to reflect that the food was "meh" (consistently bland) and the shower had some pressure and heat issues (possibly due to capacity crowd as it got better our final day). Additionally the lounge chair situation was unnecessarily annoying because of their policy of allowing guests to grab chairs early morning and hold chairs for the full day. The gym had sufficient machines but no view so if you like a serene setting for the gym, this isn't it. The spa was beautiful. One day housekeeping hadn't cleaned one of the rooms even at 5pm and another day at 3:30 they still hadn't gotten to our room. As I mentioned, they were at peak capacity. The property is beautiful but be aware that there is nothing much to do on site except sit by the (very beatiful) pool. The beach by the hotel is relatively small. It is pretty to overlook the water but other hotels near us had much wider, more inviting sandy beaches. Also to note, the hotel is a long drive (about 30 minutes) from the main area with hotels and tourist restaurants so if you want to eat off site, the recommended restaurants are a good distance away. Rooms are generously sized and I appreciate that there is room to unpack. The dressers are in the bathroom space, which works well if you have an earlier riser and don't want to wake the other inhabitant. Overall the staff was very warm and they were well staffed, even with peak crowds. We were there for peak winter travel days between Christmas and NYE. We were not happy when we arrived and learned that everybody reserves their lounge chairs starting around 7am and even though people are gone for hours, the chairs stay reserved. I would urge the hotel to reconsider this policy. Many chairs were empty for hours on end while other guests had to make do with locations that were shady by afternoon. To their credit, they remedied the situation after our first day by finding maybe 100 extra lounges (not as nice as their usual ones) which they added to the set up to ensure there were sufficient lounges for all guests. The pool areas are beautiful and the two pools are very large so even with a lot of people in the pool, there is plenty of room. One of the pools was heated. It was also nice that there were 4 large hot tubs adjacent to the pool. The pools have a large ledge that is shallow which works well for little kids and parents so the parents aren't stuck at a kiddie pool. The food was a little disappointing, overall bland.

  • niloofart8710,0/10

    Family · 31 декември 2025 г.

    Holiday stay

    + The ladies from kids club were so kind. Cynthia and Esperanza went out of their way to help us and make a great experience for my kids. I highly recommend this hotel for families. Arts and crafts were fun. My favorite was bracelet making with my daughter.

Съоръжения

Басейн и уелнес

  • Full-service spa
  • Full-service spa
  • 24-hour fitness facilities
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center

Свързаност

  • Free WiFi

Открито пространство и гледка

  • Terrace
  • Garden
  • Outdoor furniture

Услуги

  • 24-hour front desk
  • Concierge service
  • Breakfast available (surcharge)
  • Wheelchair-accessible on-site restaurant

Паркинг

  • Free self parking
  • Free valet parking

Достъпност

  • Wheelchair accessible
  • Elevator

Още

  • Paddleboard on site
  • Firepit
  • Picnic area
  • Steam room
  • ATM/banking
  • Snorkeling nearby
  • Smoke-free property
  • Conference center
  • Firepit
  • Couples/private dining
  • Private picnics
  • Banquet hall
  • Swimming nearby