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Hilton Cancun, an All-Inclusive Resort

Carretera Federal 307 Cancun-Tulum · Cancún

8.2/10· 265 reviews★★★★★Villa · private pool

Property description

Welcome to Hilton Cancun, an All-Inclusive Resort, where luxury meets paradise!

Indulge in World-Class Amenities Dive into our sprawling outdoor swimming pool or unwind with a workout in the fully-equipped fitness center. With complimentary bikes and a thrilling water park on-site, fun is never far away!

Family-Friendly Fun Our kids' club and children's playground ensure that younger guests are welcomed with engaging activities, allowing parents to relax and enjoy their vacation. Evening entertainment offers a delightful way to cap off your day.

Comfort & Convenience Experience the ultimate comfort in our well-appointed rooms featuring air conditioning, safety deposit boxes, and flat-screen TVs. Some rooms even come with a charming balcony, perfect for soaking up the stunning surroundings.

Book your unforgettable stay at Hilton Cancun now and embrace the all-inclusive experience of a lifetime!

What guests love

  • + Great service
  • + Clean rooms
  • + Good food

Good to know

  • Lack of beach amenities
  • Overpriced for offerings

Guest scores

Cleanliness8.3
Service9.3
Location7.8
Room Quality8.8
Amenities7.3
Value for Money7.3
Food and Beverage8.3
Overall Experience8.5

Good to know

Check-in03:00 PMCheck-out12:00 PM

COVID-19 testing on site with a local provider for a fee. Restrictions may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Questions & requests

Have a special request? Early check-in, late check-out, an extra bed, airport transfer or dietary needs can be added during checkout and passed on to the property, subject to availability.

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Choose your room

No availability for these dates.

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Swim Up King Guest Room

40 Up to 3 guestsExtra-large double bed (Super-king size)

Garden View

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigerator

This triple room's standout feature is the private pool. Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

No availability for these dates

Guest reviews

8.2/10· 265 reviews
  • Israel 10.0/10

    family_with_children · June 8, 2026

    Un excelente hotel en el caribe mexicano para pasar los días en familia y comer delicioso.

    + He ido a +10 hoteles en la Riviera Maya con mi familia y este esta en el Top 3. Si tienes hijos chicos esta es tu opción. Dejo los puntos positivos principales: - Excelente servicio y atención - Comodidad, buenas camas y una vista al mar caribe privilegiada. - Las albercas para niños son una maravilla - Un Kids Room bien hecho, amplio y con múltiples actividades - Toda la comida es excelente, lo cual no es común en un todo incluido. Sin duda volveremos.

    Algo que los Hilton en general pueden mejorar son sus jabones y productos para bañarse. El shampoo y acondicionador son de calidad básica.

  • Safari3289004726410.0/10

    Couples · May 15, 2026

    Amazing experience!!

    + Amazing experience overall . Went to Sunan restaurant for one evening and our server named German was very nice! We had a great time in this restaurant and highly recommended to others!

  • R8319PGjennc10.0/10

    Family · May 15, 2026

    Great place for vacation

    + I stayed at Hilton Cancun with my family which included a 3.5 year old and MIL. The ladies at the kids club were so friendly to my son. We visit each morning after breakfast during Family Time. My son wanted to visit the Kids Club just to speak to Arge, Griss, Paulina, and Nath. All the staff at Hilton were great. The servers knew by son by name and would say Hi to him as they walk by. The servers at the pool knew our drink order days after our first drink order. The food was excellent, much better than any all inclusive I’ve been to (including the dinner buffet). Reservations were easy to make and food options were plentiful for my picky son. The pool and kids pool were great. The beach was small. We overcame this by bringing sand to the beach chairs by the sand. Overall, we had a great vacation.

  • Roving4089688912210.0/10

    Family · May 15, 2026

    Best vacation Ever!

    + Willie made it so much fun in the Lilly pads for yoga. And his gentle yet powerful speech at the end about courage and perseverance and loving yourself meant so much to me. The other activity guys were all amazing too. Yoda and Nico are fantastic. And Israel at the front desk help our week start great. He always knew how to help us.

Facilities

Pool & wellness

  • Fitness facilities
  • Fitness center
  • Swimming pool

Connectivity

  • WiFi available
  • Free WiFi

Comfort

  • Air conditioning
  • Laundry
  • Safety deposit box
  • Ironing service

Outdoor & view

  • Terrace
  • Garden

Services

  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
  • Dry cleaning
  • Breakfast in the room

Parking

  • Parking
  • Free Parking

Family

  • Family rooms
  • Children's playground

Accessibility

  • Lift / Elevator
  • Facilities for disabled guests

More

  • Non-smoking rooms
  • Pets allowed
  • Express check-in/check-out
  • Fax/photocopying
  • Tour desk
  • Meeting/banquet facilities
  • Games room