Waldorf Astoria Riviera Maya
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580 · Cancun
Property description
Indulge in a tropical paradise at Waldorf Astoria Riviera Maya, where luxury meets tranquility.
Unwind in Opulence Immerse yourself in the bliss of our full-service spa, offering rejuvenating body treatments and facials, ensuring a refreshing escape from daily life.
Recreational Delights Enjoy two stunning outdoor swimming pools, a state-of-the-art 24-hour fitness center, and a serene steam room. The perfect setting for relaxation and physical well-being awaits you.
Gourmet Dining & Nightlife Savor delectable cuisine at our three on-site restaurants, or enjoy 24-hour room service for a cozy in-room dining experience. Unwind with a refreshing drink at our vibrant bar or poolside lounge.
Experience the ultimate getaway by booking your exquisite stay at Waldorf Astoria Riviera Maya today!
What guests love
- + Excellent service
- + Beautiful property
- + Comfortable rooms
- + Good dining options
Good to know
- – Dirty beach and pool amenities
- – Cleanliness issues
Guest scores
Good to know
Questions & requests
Have a special request? Early check-in, late check-out, an extra bed, airport transfer or dietary needs can be added during checkout and passed on to the property, subject to availability.
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Prices around your dates
Choose your room
Room, 2 Queen Beds, (Swim up)
Partial Ocean View
- Room OnlyFree cancellation until Jul 14Up to 2 guestsBook$2,903−18%$2,3945 nights · $479 / night · taxes included
- Breakfast IncludedFree cancellation until Jul 14Up to 2 guestsBook$2,954−18%$2,4365 nights · $487 / night · taxes included
- Room OnlyNon-refundableUp to 2 guestsBook$3,346−10%$3,0155 nights · $603 / night · taxes included
- Breakfast IncludedNon-refundableUp to 2 guestsBook$3,399−10%$3,0635 nights · $613 / night · taxes included
Deluxe Room, 1 King Bed, Ocean View
Ocean View
Deluxe Room, 2 Queen Beds, Ocean View
Ocean View
- Room OnlyFree cancellation until Jul 16Up to 2 guestsBook$2,902−10%$2,6175 nights · $523 / night
- Breakfast IncludedFree cancellation until Jul 16Up to 2 guestsBook$2,953−10%$2,6625 nights · $532 / night
- Room OnlyNon-refundableUp to 2 guestsBook$3,028−10%$2,7285 nights · $546 / night · taxes included
- Breakfast IncludedNon-refundableUp to 2 guestsBook$3,081−10%$2,7765 nights · $555 / night · taxes included
Suite, 1 King Bed, Oceanfront
Sea View
- Room OnlyNon-refundableUp to 2 guestsBook$3,028−10%$2,7285 nights · $546 / night · taxes included
- Room OnlyFree cancellation until Jul 15Up to 2 guestsBook$3,037−10%$2,7365 nights · $547 / night · taxes included
- Breakfast IncludedNon-refundableUp to 2 guestsBook$3,081−10%$2,7765 nights · $555 / night · taxes included
- Breakfast IncludedFree cancellation until Jul 15Up to 2 guestsBook$3,090−10%$2,7845 nights · $557 / night · taxes included
Room, 1 King Bed, (Swim up)
Partial Ocean View
Suite, 2 Queen Beds, Oceanfront
Sea View
- Room OnlyNon-refundableUp to 2 guestsBook$3,724−18%$3,0715 nights · $614 / night · taxes included
Suite (Master Suite, Swim Up)
No availability for these dates
2 Bedroom Ocean Front (Connecting Room)
Sea View
No availability for these dates
Suite, 1 King Bed (Riviera)
Ocean View
No availability for these dates
Suite, 1 King Bed (Amai)
Ocean View
No availability for these dates
Room, 1 King Bed, Accessible (Roll In Shower)
Sea View
No availability for these dates
Suite, 2 Bedrooms, Oceanfront (Connecting Room)
Sea View
No availability for these dates
Deluxe Suite, 1 King Bed, Ocean View
Ocean View
No availability for these dates
Suite, 1 King Bed, Ocean View, Corner
Ocean View
No availability for these dates
Suite, (Master Suite, Swim up)
Partial Ocean View
No availability for these dates
Room, 2 Queen Beds, Oceanfront
Partial Ocean View
No availability for these dates
Presidential Suite, 1 Bedroom
Sea View
No availability for these dates
Room, 2 Queen Beds, Accessible (Roll In Shower)
Sea View
No availability for these dates
Room, 1 King Bed, Oceanfront
Partial Ocean View
No availability for these dates
Guest reviews
9.2/10· 77 reviews- Scenic67113210.0/10
Family · January 3, 2026
Loved pool crafts
+ We had a wonderful stay at this hotel, made even better by the truly helpful and kind staff. A special thank you to Cinthia and Esperanza, who run the crafts by the pool each day. They were incredibly patient, warm, and engaging with our kids, and our children absolutely loved participating in the activities. It was so nice that the crafts were available poolside, allowing our kids to stay outside with us rather than having to go indoors to the kids’ club. This was a huge plus for our family and made the experience more relaxing and enjoyable for everyone.
- sarahhV3058RD10.0/10
Family · January 2, 2026
Crafts at Waldorf
+ Cinthia and Esperanza were wonderful during the craft making experiences. It was such a treat for our family during the trip
- 155ericag10.0/10
Family · January 2, 2026
If you want to sit by a beautiful pool and soak in the sun, this is the right place
+ Overall we had a great stay. It's a great place if you want to simply relax by a beautiful pool for a few days. If I could give it a 4.5 or 4.75. I would give this score to reflect that the food was "meh" (consistently bland) and the shower had some pressure and heat issues (possibly due to capacity crowd as it got better our final day). Additionally the lounge chair situation was unnecessarily annoying because of their policy of allowing guests to grab chairs early morning and hold chairs for the full day. The gym had sufficient machines but no view so if you like a serene setting for the gym, this isn't it. The spa was beautiful. One day housekeeping hadn't cleaned one of the rooms even at 5pm and another day at 3:30 they still hadn't gotten to our room. As I mentioned, they were at peak capacity. The property is beautiful but be aware that there is nothing much to do on site except sit by the (very beatiful) pool. The beach by the hotel is relatively small. It is pretty to overlook the water but other hotels near us had much wider, more inviting sandy beaches. Also to note, the hotel is a long drive (about 30 minutes) from the main area with hotels and tourist restaurants so if you want to eat off site, the recommended restaurants are a good distance away. Rooms are generously sized and I appreciate that there is room to unpack. The dressers are in the bathroom space, which works well if you have an earlier riser and don't want to wake the other inhabitant. Overall the staff was very warm and they were well staffed, even with peak crowds. We were there for peak winter travel days between Christmas and NYE. We were not happy when we arrived and learned that everybody reserves their lounge chairs starting around 7am and even though people are gone for hours, the chairs stay reserved. I would urge the hotel to reconsider this policy. Many chairs were empty for hours on end while other guests had to make do with locations that were shady by afternoon. To their credit, they remedied the situation after our first day by finding maybe 100 extra lounges (not as nice as their usual ones) which they added to the set up to ensure there were sufficient lounges for all guests. The pool areas are beautiful and the two pools are very large so even with a lot of people in the pool, there is plenty of room. One of the pools was heated. It was also nice that there were 4 large hot tubs adjacent to the pool. The pools have a large ledge that is shallow which works well for little kids and parents so the parents aren't stuck at a kiddie pool. The food was a little disappointing, overall bland.
- niloofart8710.0/10
Family · December 31, 2025
Holiday stay
+ The ladies from kids club were so kind. Cynthia and Esperanza went out of their way to help us and make a great experience for my kids. I highly recommend this hotel for families. Arts and crafts were fun. My favorite was bracelet making with my daughter.
Facilities
Pool & wellness
- Full-service spa
- Full-service spa
- 24-hour fitness facilities
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
Connectivity
- Free WiFi
Outdoor & view
- Terrace
- Garden
- Outdoor furniture
Services
- 24-hour front desk
- Concierge service
- Breakfast available (surcharge)
- Wheelchair-accessible on-site restaurant
Parking
- Free self parking
- Free valet parking
Accessibility
- Wheelchair accessible
- Elevator
More
- Paddleboard on site
- Firepit
- Picnic area
- Steam room
- ATM/banking
- Snorkeling nearby
- Smoke-free property
- Conference center
- Firepit
- Couples/private dining
- Private picnics
- Banquet hall
- Swimming nearby