Conrad Tulum Riviera Maya
Carretera Cancun Tulum 307 · Tulum
Property description
Luxurious Accommodations Experience luxury at its finest with air-conditioned rooms equipped with modern amenities such as a coffee machine, minibar, and flat-screen TV. Selected rooms even come with a kitchen for added convenience. Rest comfortably on the plush bed with premium bed linen provided.
Dining Excellence Indulge your taste buds at our on-site restaurant offering a delectable array of American, Caribbean, and Greek cuisine. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available upon request. Enjoy a culinary journey without leaving the comfort of the resort.
Exciting Leisure Activities Unwind by the outdoor swimming pool, stay active at the fitness centre, or explore the area on the complimentary bikes provided. For families, there's a children's playground and kids' club. With cycling and car hire options nearby, adventure awaits just outside our doors.
Book your stay at Conrad Tulum Riviera Maya for an unforgettable luxury experience amidst the beauty of Tulum.
What guests love
- + Beautiful property
- + Energetic staff
Good to know
- – Unprofessional service
- – Poor communication
Guest scores
Good to know
Questions & requests
Have a special request? Early check-in, late check-out, an extra bed, airport transfer or dietary needs can be added during checkout and passed on to the property, subject to availability.
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Prices around your dates
Choose your room
Room, 1 King Bed, Ocean View (Ceiba)
Ocean View
- Breakfast IncludedNon-refundableUp to 2 guestsBook$2,209−30%$1,5545 nights · $311 / night · taxes included
- Room OnlyNon-refundableUp to 2 guestsBook$2,829−30%$1,9915 nights · $398 / night · taxes included
- Breakfast IncludedFree cancellation until Jul 15Up to 2 guestsBook$2,993−30%$2,1075 nights · $421 / night · taxes included
King Room with Roll-In Shower - Mobility Access
- Room OnlyFree cancellation until Jul 16Up to 2 guestsBook$2,620−30%$1,8445 nights · $369 / night · taxes included
- Room OnlyNon-refundableUp to 2 guestsBook$3,070−30%$2,1605 nights · $432 / night · taxes included
- Breakfast IncludedFree cancellation until Jul 16Up to 2 guestsBook$3,129−30%$2,2025 nights · $440 / night · taxes included
Room, 2 Queen Beds, View
- Room OnlyNon-refundableUp to 2 guestsBook$3,044−30%$2,1435 nights · $429 / night · taxes included
Suite, 1 King Bed, Ocean View (Ceiba)
Ocean View
No availability for these dates
Suite, 1 King Bed (Ceiba Tropical View)
Resort View
No availability for these dates
CEIBA Family Ste 2 BR Connecting Rooms
Garden View
No availability for these dates
Presidential King Suite
No availability for these dates
King Room with Partial Ocean View
Partial Ocean ViewOcean View
No availability for these dates
Governors Suite
No availability for these dates
King Room with Tropical View
No availability for these dates
King Room with Ocean View
Ocean View
No availability for these dates
Guest reviews
9.2/10· 339 reviews- Corypt10.0/10
Family · March 27, 2026
Beyond expectations
+ Such a beautiful property with the most amazing employees. Everyone is so kind and attentive, the property is pristine and the amenities are great! There are ample chairs at the pool or beach to lounge at. They also offer lots of different workout classes - I took yoga and a spin class with Juan which were both fantastic. The spa was also next level. They ask you to come an hour before your treatment for a series of pools and plunges, definitely worth it. The kids club is great, our child is normally shy and would prefer to stay with us but ended up making friends and requesting to go to the kids club everyday. Would definitely recommend and definitely come back.
- jessicacS1727CZ10.0/10
Family · March 22, 2026
A Perfect Weekend Escape – Relaxing, Enriching & Family-Friendly
+ We stayed at the Conrad Tulum Riviera Maya from Friday afternoon to Sunday, and it was exactly the kind of reset we needed. After just a couple of days soaking up the sun by the peaceful, palm-lined pools and listening to the waves crashing just steps away, I left feeling completely recharged. While it’s a resort, it truly has the feel of a boutique luxury hotel—beautifully designed spaces, a calm atmosphere, and incredible attention to detail throughout. One of the highlights for me was the food. I was especially impressed by the variety of vegan and plant-based options available at every restaurant—something you don’t always find done this well. The activities program really stood out and added something unique to the experience. The workshops were a perfect way to break up the day, get out of the sun for a bit, and connect with other guests. They felt both fun and therapeutic. During our stay, we decorated ceramic jewelry trays, made macramé coasters, painted magnets, created smudge sticks, and even participated in an oracle reading session. It made the whole weekend feel more meaningful, and I loved being able to take home little souvenirs we created ourselves. The entertainment team was also incredibly friendly and made every activity enjoyable. The kids club was another huge highlight. The activities kept the kids fully engaged—they were constantly excited to go back and couldn’t stop talking about what they had learned during storytelling sessions and the crafts they made. It gave us the perfect balance between quality family time by the pool and some quiet moments to relax, knowing they were having a great time. We were lucky with the weather, which allowed us to fully enjoy everything the resort has to offer. The kids also loved ordering room service and stopping by the coffee shop throughout the day for ice cream and brownies—little moments that made the trip even more special. Overall, it was a memorable family weekend and a truly rejuvenating getaway. I would absolutely recommend it to anyone looking for a luxurious escape with a touch of Tulum’s charm.
- andrewali10.0/10
Couples · March 19, 2026
Beautiful resort, nestled away in an amazing location!
+ My wife and I recently stayed at the Conrad Tulum Riviera Maya and overall had a wonderful experience. The property itself is absolutely stunning — the architecture blends beautifully with the surrounding jungle and everything feels modern, spacious, and thoughtfully designed. Our room was large, comfortable, and very well appointed, with a great terrace and a beautiful bathroom. Housekeeping did an excellent job keeping everything spotless throughout our stay. The pools and beach areas were highlights of the property. There are several pools so it never felt overcrowded, and the beach club had a great atmosphere. Service throughout the resort was excellent — the staff were friendly, attentive, and always willing to help. Food was very good overall, and breakfast in particular had a great selection and quality. There were just a couple of small things that felt out of place for a resort of this caliber. The black pool and beach loungers are quite basic — they’re uncushioned and not particularly comfortable. At a luxury property like this, upgraded cushioned loungers would make a big difference in the overall experience. Another minor downside is that the TVs in the rooms don’t have the ability to connect to Netflix or other streaming services. Most newer hotels offer this capability, so it was a little surprising that it wasn’t available. That said, these are relatively small issues in what was otherwise a fantastic stay. The property is beautiful, the service is excellent, and we would absolutely consider returning. The staff were all amazing. Here are some names in particular: Jorge, Demitrio, Damien and Jesus at the pool and beach were all amazing. Hector at the beach bar made the most incredible and creative cocktails Roussel at Maratea served is twice and was so incredible. Ana at Cafetal always had a smile every morning while preparing my coffee. Itzel and Ricky at the concierge were next level professional. Gloria (housekeeping) was as sweet as can be. Claudia at the bellhop area was always so pleasant on the rides back to the room. Irlanda from in-house reservations was so helpful in booking our stay. I was hoping to meet her while we were there, but unfortunately it didn’t happen. She is an angel. We got the opportunity to meet Wilmer the general manager and he is such an asset to the hotel. You can tell he really takes care of the hotel as if it’s his own. The Conrad Tulum is lucky to have him. We really enjoyed our stay and hope to return one day. Highly Recommended!
- paulsS5089KG8.0/10
Family · April 7, 2026
Beautiful hotel let down by its food
+ First the good things. Beautifully designed clean hotel on a lovely scenic bay. Rooms on top floors have great views. Staff are lovely. The bad things. Lots of seaweed when we were there. They do a huge job trying to clean it but it’s a loosing battle and you spend the mornings listening to the sound of tractors on the beach. Food in the Asian and Mediterranean restaurants definitely well below standard. Small portions and looks and tastes like something out of a microwave packet. Very disappointing experience. Lunch by the pool was good if only they opened their lunch restaurants in the evening but it is too far from anywhere to dine out. Even the standard of room service was uneven.
Facilities
Pool & wellness
- Fitness facilities
- Fitness center
- Swimming pool
- Hot tub/Jacuzzi
Connectivity
- WiFi available
- Free WiFi
Comfort
- Air conditioning
- Laundry
- Safety deposit box
- Ironing service
Outdoor & view
- Terrace
Services
- 24-hour front desk
- Restaurant
- Room service
- Airport shuttle
- Bar
Parking
- Parking
- Free Parking
Family
- Family rooms
Accessibility
- Lift / Elevator
- Facilities for disabled guests
More
- Non-smoking rooms
- Business center
- Pets allowed
- Luggage storage
- Express check-in/check-out
- Cycling
- Tour desk
- Meeting/banquet facilities
- Car hire