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Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive

Carretera Cancún-Tulum km 45, Quintana Roo, CP 77710 Cancún, México, Playa del Carmen · Puerto Morelos

9.4/10· 168 reviews★★★★★Villa · private poolFree cancellationWell-being

Property description

Luxurious Suites and Gourmet Cuisine Generations Riviera Maya Family Resort offers modern suites with upscale amenities like air conditioning, iPod docks, and flat-screen TVs. Indulge in gourmet dining experiences with the Gourmet Inclusive package featuring Asian, Mexican, and Italian cuisine.

Abundant Recreational Activities Enjoy a variety of leisure options including a garden, shops, sun terrace, swimming pool, hot tub, sauna, and horseback riding. The resort also provides snorkeling equipment, a baby lounge, and an Eko Kids Club with certified professionals, ensuring fun for the whole family.

Convenient Location and Exclusive Access Situated on the pristine Maroma Beach, the resort is conveniently located near Playa del Carmen and Cancun International Airport. Guests can access the facilities at the adults-only El Dorado Casitas Royale and El Dorado Royale, and have easy access to the Mayakoba golf course. Book now for an unforgettable stay!

What guests love

  • + Excellent food quality
  • + Beautiful resort facilities
  • + Engaging activities

Good to know

  • Inconsistent service
  • Communication issues
  • Reservation system difficulties

Guest scores

Cleanliness9.3
Service8.3
Location9.8
Room Quality9.8
Amenities9.8
Value for Money9.2
Food and Beverage9.8
Overall Experience9.3

Good to know

Check-in03:00 PMCheck-out12:00 PM

Please note that the children's rate only applies if there are 2 adults staying with the minor in the same room. Children are Welcome form 3 to 12 Years old . Guest from 13 years and up will be charged as adults. We offer our More Inclusive concept, including 1 complimentary access to the water park for every 3 nights of stay. Enjoy this added experience at no extra cost and make the most of your vacationPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Questions & requests

Have a special request? Early check-in, late check-out, an extra bed, airport transfer or dietary needs can be added during checkout and passed on to the property, subject to availability.

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Prices around your dates

Choose your room

Ocean Front One Bedroom Swim Up Suite

67 Up to 4 guestsExtra-large double bed (Super-king size) · Sofa bed
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeFan

This suite's standout features are the private pool and hot tub. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, a mini-bar, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 2 beds.

  • All InclusiveNon-refundableUp to 2 guests
    $4,25737%
    $2,694
    5 nights · $539 / night · taxes included
    Book
  • Room OnlyNon-refundableUp to 2 guests
    $4,34837%
    $2,752
    5 nights · $550 / night · taxes included
    Book
  • All InclusiveFree cancellation until Jul 15Up to 2 guests
    $4,73337%
    $2,995
    5 nights · $599 / night
    Book

OCEANFRONT SWIM UP SUITE

Private pool
67 Up to 4 guestsKing bed

Sea View

TVTelephoneAir conditioningHair dryerBathrobeDeskPrivate bathroomSlippersSatellite channelsTile/marble floor

1 King Bed OR 2 Queen Beds 722-sq-foot room, balcony/patio with sea views Layout - Bedroom Relax - Private pool Internet - Free WiFi Entertainment - 30-inch Smart TV with cable channels Food & Drink - Room service and free minibar items Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead Practical - Day bed, free newspaper, and iron/ironing board Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Tile flooring in room Need to Know - Toothbrush and toothpaste not available Non-Smoking

  • All InclusiveFree cancellation until Jul 12Up to 2 guests
    $4,91637%
    $3,111
    5 nights · $622 / night
    Book

Suite with Private Pool

Private pool
67 Up to 4 guestsSofa bed
Air conditioningFanPrivate bathroomWardrobe or closetClothes rackPool towelsTrash cans

This suite is air-conditioned and features a private bathroom and a wardrobe. The unit offers 2 beds.

No availability for these dates

Guest reviews

9.4/10· 168 reviews
  • W6520FBnancys10.0/10

    Family · April 12, 2026

    Another great trip!

    + We go to Generations twice a year for 2 weeks each time because the staff is our extended family. This trip our son and his family joined us for 4 days and they all loved it. As I stated, it is the staff that keeps us coming back starting with the great management team of Carlos, Fabiola and Berenice. They are very approachable if one has a concern. We really appreciate their leadership and friendship. Because we are members, one of our favorite groups of people are the butlers; however, we do NOT like the head butler moving them around from resort to resort. We were fortunate to have Paul and Gerardo this trip with Ana filling in as needed, and we loved seeing Eddie there, but we REALLY missed having Luna, Imelda, Pablo, Luiz and Israel at the resort. We really hope this procedure of moving butlers around (and not informing them until the last minute) will change before our next trip. It does not benefit the members or the butlers. We also love the food and service. We would like to acknowledge the head of the restaurants, Urbano, for leading such a great staff. Standouts for us were Chef Daniel, Chef Paco, Chef Alexander, and Chef Miguel. We appreciate that at each restaurant a special of the day is always offered. The captains and hosts/hostesses at the restaurants kept things running smoothly including Miguel, Aimee, and Elena at Chef’s Market, Octavio and Sarahi at Palms, Fernando at Habb and Tovar at the Wine Kitchen. We received outstanding service from the following servers: Juan Carlos, Brian, Alma, Eduardo, Karen, Mario G. And Garcia at Chef’s Market; Israel, Roberto, Alvis and Xavier at Palms; and Gerardo, Ricardo, Marco and Octavio at Wine Kitchen. I must also include the team of sommeliers in my review including Edgar, Fabiola, Ricardo and Omar. What a wealth of knowledge each of them possess! They are all a wonderful addition to the staff. Entertainment staff is top-notch with Xiomara as the leader. Wendy, Daniela and Ingrit went above and beyond with our granddaughters in the Kid’s Club. Paty, Emanuel and Emiliano provided great activities in and around the pool. Drinks by the pool,were ever present provided by Erbie and Martha. Housekeeping services were exceptional with our daily person, Carmen and Sharon filling in on Carmen’s day off. We appreciated our nightly turn down service from Leny. We knew our luggage was safe with the bellboys and our pick up times would be honored with bellboys Julian and Enrique. All in all another great trip. We look forward to our return in October and we really hope our butlers won’t get moved around anymore unless absolutely necessary.

  • awesome7JBLB10.0/10

    Friends getaway · March 29, 2026

    Friends and a honeymoon!

    + We keep returning to this resort! The location, the food, and THE PEOPLE! Gerard, Ana, Imelda, and Luiz took great care of us. Management checked in on us just to see if everything was as we desired.

  • B2661REjoannea8.0/10

    Family · March 21, 2026

    The truth- pros and cons

    + Just came back from March Break with the family. Pros: Food was really good, swim out on the main level is excellent, service and staff are friendly. Included in your stay are a few excursions all of which were fun - book them when you get there, we did the Nik waterpark and the Beach day trip with snorkeling- food was amazing there! Cons: No entertainment or anything to do besides eat and lounge at the pool - my teens were very bored, better for younger kids that swim eat and sleep. The beach is not good, you will not be swimming there. Resort is a bit run down with parts of the resort being completely abandoned looking. If you are looking to relax by a pool with great food and drink this was great! If you are a beach person that wants to socialize after dinner or if you are coming with teens this is not for you.

  • Alexey3.0/10

    family_with_children · April 6, 2026

    Нет аквапарка в отеле.

    + Нормальный персонал. Хороший номер

    Моря можно сказать нет. Искупаться было невозможно. Аквапарк только ехать, в отеле его нет. На фото отеля он был, а по факту нет. И это за доп плату (стоит чуть дешевле, чем стоимость 1 ночи) Еда вся с сахаром, даже соки утром. Не вкусно. На ужине был только 1 вариант риса, нет картошки, нет пасты. Куча мяса разного, а салатов свежих и гарниров нет. Скучно и не интересно. Ехали в отель с аквапарком, а по факту зря потратили время.

Facilities

Pool & wellness

  • Health or beauty spa nearby
  • Fitness facilities (surcharge)
  • Swimming pool
  • Massage services

Kitchen

  • Coffee Shop on site

Comfort

  • Air conditioning
  • Safety deposit box
  • Staff adhere to local safety protocols

Outdoor & view

  • Outdoor furniture

Services

  • Restaurant
  • Room service
  • Concierge service
  • Property cleaned by professional cleaning companies

Parking

  • Offsite parking discounted rates available
  • Parking

Family

  • Family rooms

Accessibility

  • Lift / Elevator

More

  • Clubhouse
  • Tour desk
  • Non-smoking throughout
  • Kid meals
  • Public Bath
  • Entertainment staff
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Smoke alarms
  • CCTV outside property