Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More インクルーシブ
Carretera Cancún-Tulum km 45, Quintana Roo, CP 77710 Cancún, México, Playa del Carmen · Puerto Morelos
施設の説明
贅沢なスイートとグルメ料理 ジェネレーションズ リビエラ マヤ ファミリー リゾートでは、エアコン、iPodドック、薄型テレビなどの高級設備を備えたモダンなスイートをご用意しております。アジア、メキシコ、イタリア料理を取り入れたグルメインクルーシブパッケージで、贅沢なダイニング体験をお楽しみください。
豊富なレクリエーションアクティビティ ガーデン、ショップ、日光浴テラス、スイミングプール、ジャグジー、サウナ、乗馬など、多彩なレジャーオプションをご用意しています。リゾートではシュノーケリング機器、ベビーラウンジ、認定プロフェッショナルによるエコキッズクラブも提供されており、家族全員が楽しめる環境が整っています。
便利なロケーションと特別なアクセス 美しいマロマビーチに位置するこのリゾートは、プラヤ・デル・カルメンやカンクン国際空港に近く、アクセスも便利です。大人専用のエルドラドカシータス ロイヤルやエルドラドロイヤルの施設を利用でき、マヤコバゴルフコースへも簡単にアクセスできます。今すぐご予約いただき、忘れられない滞在をお楽しみください!
ゲストに好評なポイント
- + Excellent food quality
- + Beautiful resort facilities
- + Engaging activities
知っておきたいこと
- – Inconsistent service
- – Communication issues
- – Reservation system difficulties
ゲスト評価スコア
知っておきたいこと
ご質問・ご要望
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ご希望の日程前後の価格
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ゲストレビュー
9.4/10· 168件のレビュー- W6520FBnancys10.0/10
Family · 2026年4月12日
Another great trip!
+ We go to Generations twice a year for 2 weeks each time because the staff is our extended family. This trip our son and his family joined us for 4 days and they all loved it. As I stated, it is the staff that keeps us coming back starting with the great management team of Carlos, Fabiola and Berenice. They are very approachable if one has a concern. We really appreciate their leadership and friendship. Because we are members, one of our favorite groups of people are the butlers; however, we do NOT like the head butler moving them around from resort to resort. We were fortunate to have Paul and Gerardo this trip with Ana filling in as needed, and we loved seeing Eddie there, but we REALLY missed having Luna, Imelda, Pablo, Luiz and Israel at the resort. We really hope this procedure of moving butlers around (and not informing them until the last minute) will change before our next trip. It does not benefit the members or the butlers. We also love the food and service. We would like to acknowledge the head of the restaurants, Urbano, for leading such a great staff. Standouts for us were Chef Daniel, Chef Paco, Chef Alexander, and Chef Miguel. We appreciate that at each restaurant a special of the day is always offered. The captains and hosts/hostesses at the restaurants kept things running smoothly including Miguel, Aimee, and Elena at Chef’s Market, Octavio and Sarahi at Palms, Fernando at Habb and Tovar at the Wine Kitchen. We received outstanding service from the following servers: Juan Carlos, Brian, Alma, Eduardo, Karen, Mario G. And Garcia at Chef’s Market; Israel, Roberto, Alvis and Xavier at Palms; and Gerardo, Ricardo, Marco and Octavio at Wine Kitchen. I must also include the team of sommeliers in my review including Edgar, Fabiola, Ricardo and Omar. What a wealth of knowledge each of them possess! They are all a wonderful addition to the staff. Entertainment staff is top-notch with Xiomara as the leader. Wendy, Daniela and Ingrit went above and beyond with our granddaughters in the Kid’s Club. Paty, Emanuel and Emiliano provided great activities in and around the pool. Drinks by the pool,were ever present provided by Erbie and Martha. Housekeeping services were exceptional with our daily person, Carmen and Sharon filling in on Carmen’s day off. We appreciated our nightly turn down service from Leny. We knew our luggage was safe with the bellboys and our pick up times would be honored with bellboys Julian and Enrique. All in all another great trip. We look forward to our return in October and we really hope our butlers won’t get moved around anymore unless absolutely necessary.
- awesome7JBLB10.0/10
Friends getaway · 2026年3月29日
Friends and a honeymoon!
+ We keep returning to this resort! The location, the food, and THE PEOPLE! Gerard, Ana, Imelda, and Luiz took great care of us. Management checked in on us just to see if everything was as we desired.
- B2661REjoannea8.0/10
Family · 2026年3月21日
The truth- pros and cons
+ Just came back from March Break with the family. Pros: Food was really good, swim out on the main level is excellent, service and staff are friendly. Included in your stay are a few excursions all of which were fun - book them when you get there, we did the Nik waterpark and the Beach day trip with snorkeling- food was amazing there! Cons: No entertainment or anything to do besides eat and lounge at the pool - my teens were very bored, better for younger kids that swim eat and sleep. The beach is not good, you will not be swimming there. Resort is a bit run down with parts of the resort being completely abandoned looking. If you are looking to relax by a pool with great food and drink this was great! If you are a beach person that wants to socialize after dinner or if you are coming with teens this is not for you.
- Alexey3.0/10
family_with_children · 2026年4月6日
Нет аквапарка в отеле.
+ Нормальный персонал. Хороший номер
– Моря можно сказать нет. Искупаться было невозможно. Аквапарк только ехать, в отеле его нет. На фото отеля он был, а по факту нет. И это за доп плату (стоит чуть дешевле, чем стоимость 1 ночи) Еда вся с сахаром, даже соки утром. Не вкусно. На ужине был только 1 вариант риса, нет картошки, нет пасты. Куча мяса разного, а салатов свежих и гарниров нет. Скучно и не интересно. Ехали в отель с аквапарком, а по факту зря потратили время.
設備
プール・ウェルネス
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Swimming pool
- Massage services
キッチン
- Coffee Shop on site
快適設備
- Air conditioning
- Safety deposit box
- Staff adhere to local safety protocols
屋外・眺望
- Outdoor furniture
サービス
- Restaurant
- Room service
- Concierge service
- Property cleaned by professional cleaning companies
駐車場
- Offsite parking discounted rates available
- Parking
ファミリー
- Family rooms
バリアフリー
- Lift / Elevator
その他
- Clubhouse
- Tour desk
- Non-smoking throughout
- Kid meals
- Public Bath
- Entertainment staff
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Smoke alarms
- CCTV outside property