Resort Familiar Generations Riviera Maya Catamarã, Aqua Nick & Mais Incluído
Carretera Cancún-Tulum km 45, Quintana Roo, CP 77710 Cancún, México, Playa del Carmen · Puerto Morelos
Descrição do alojamento
Suítes Luxuosas e Gastronomia Gourmet O Generations Riviera Maya Family Resort oferece suítes modernas com comodidades de luxo como ar condicionado, dock para iPod e TVs de tela plana. Delicie-se com experiências gastronômicas requintadas com o pacote Gourmet Inclusive que inclui culinária asiática, mexicana e italiana.
Atividades Recreativas Abundantes Desfrute de diversas opções de lazer, incluindo jardim, lojas, terraço ao sol, piscina, banheira de hidromassagem, sauna e passeios a cavalo. O resort também disponibiliza equipamento de snorkel, um lounge para bebês e um Eko Kids Club com profissionais certificados, garantindo diversão para toda a família.
Localização Conveniente e Acesso Exclusivo Localizado na deslumbrante Praia de Maroma, o resort está convenientemente próximo de Playa del Carmen e do Aeroporto Internacional de Cancun. Os hóspedes podem acessar as instalações do exclusivo El Dorado Casitas Royale e El Dorado Royale, além de ter fácil acesso ao campo de golfe de Mayakoba. Reserve já para uma estadia inesquecível!
O que os hóspedes adoram
- + Excellent food quality
- + Beautiful resort facilities
- + Engaging activities
Bom saber
- – Inconsistent service
- – Communication issues
- – Reservation system difficulties
Pontuações dos hóspedes
Bom saber
Perguntas e pedidos
Um pedido especial? Check-in antecipado, check-out tardio, cama extra, transfer do aeroporto ou necessidades alimentares podem ser adicionados no pagamento e transmitidos ao alojamento, sujeito a disponibilidade.
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Respostas baseadas nos dados do alojamento e nas avaliações dos hóspedes.
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Preços à volta das suas datas
Escolha o seu quarto
OCEANFRONT SWIM UP SUITE
- All InclusiveNão reembolsávelAté 2 hóspedesReservarUS$ 4.257−37%US$ 2.6945 noites · US$ 539 / noite · impostos incluídos
- Room OnlyNão reembolsávelAté 2 hóspedesReservarUS$ 4.348−37%US$ 2.7525 noites · US$ 550 / noite · impostos incluídos
- All InclusiveCancelamento grátis até 15 de jul.Até 2 hóspedesReservarUS$ 4.733−37%US$ 2.9955 noites · US$ 599 / noite · impostos incluídos
Avaliações dos hóspedes
9,4/10· 168 avaliações- W6520FBnancys10,0/10
Family · 12 de abril de 2026
Another great trip!
+ We go to Generations twice a year for 2 weeks each time because the staff is our extended family. This trip our son and his family joined us for 4 days and they all loved it. As I stated, it is the staff that keeps us coming back starting with the great management team of Carlos, Fabiola and Berenice. They are very approachable if one has a concern. We really appreciate their leadership and friendship. Because we are members, one of our favorite groups of people are the butlers; however, we do NOT like the head butler moving them around from resort to resort. We were fortunate to have Paul and Gerardo this trip with Ana filling in as needed, and we loved seeing Eddie there, but we REALLY missed having Luna, Imelda, Pablo, Luiz and Israel at the resort. We really hope this procedure of moving butlers around (and not informing them until the last minute) will change before our next trip. It does not benefit the members or the butlers. We also love the food and service. We would like to acknowledge the head of the restaurants, Urbano, for leading such a great staff. Standouts for us were Chef Daniel, Chef Paco, Chef Alexander, and Chef Miguel. We appreciate that at each restaurant a special of the day is always offered. The captains and hosts/hostesses at the restaurants kept things running smoothly including Miguel, Aimee, and Elena at Chef’s Market, Octavio and Sarahi at Palms, Fernando at Habb and Tovar at the Wine Kitchen. We received outstanding service from the following servers: Juan Carlos, Brian, Alma, Eduardo, Karen, Mario G. And Garcia at Chef’s Market; Israel, Roberto, Alvis and Xavier at Palms; and Gerardo, Ricardo, Marco and Octavio at Wine Kitchen. I must also include the team of sommeliers in my review including Edgar, Fabiola, Ricardo and Omar. What a wealth of knowledge each of them possess! They are all a wonderful addition to the staff. Entertainment staff is top-notch with Xiomara as the leader. Wendy, Daniela and Ingrit went above and beyond with our granddaughters in the Kid’s Club. Paty, Emanuel and Emiliano provided great activities in and around the pool. Drinks by the pool,were ever present provided by Erbie and Martha. Housekeeping services were exceptional with our daily person, Carmen and Sharon filling in on Carmen’s day off. We appreciated our nightly turn down service from Leny. We knew our luggage was safe with the bellboys and our pick up times would be honored with bellboys Julian and Enrique. All in all another great trip. We look forward to our return in October and we really hope our butlers won’t get moved around anymore unless absolutely necessary.
- awesome7JBLB10,0/10
Friends getaway · 29 de março de 2026
Friends and a honeymoon!
+ We keep returning to this resort! The location, the food, and THE PEOPLE! Gerard, Ana, Imelda, and Luiz took great care of us. Management checked in on us just to see if everything was as we desired.
- B2661REjoannea8,0/10
Family · 21 de março de 2026
The truth- pros and cons
+ Just came back from March Break with the family. Pros: Food was really good, swim out on the main level is excellent, service and staff are friendly. Included in your stay are a few excursions all of which were fun - book them when you get there, we did the Nik waterpark and the Beach day trip with snorkeling- food was amazing there! Cons: No entertainment or anything to do besides eat and lounge at the pool - my teens were very bored, better for younger kids that swim eat and sleep. The beach is not good, you will not be swimming there. Resort is a bit run down with parts of the resort being completely abandoned looking. If you are looking to relax by a pool with great food and drink this was great! If you are a beach person that wants to socialize after dinner or if you are coming with teens this is not for you.
- Alexey3,0/10
family_with_children · 6 de abril de 2026
Нет аквапарка в отеле.
+ Нормальный персонал. Хороший номер
– Моря можно сказать нет. Искупаться было невозможно. Аквапарк только ехать, в отеле его нет. На фото отеля он был, а по факту нет. И это за доп плату (стоит чуть дешевле, чем стоимость 1 ночи) Еда вся с сахаром, даже соки утром. Не вкусно. На ужине был только 1 вариант риса, нет картошки, нет пасты. Куча мяса разного, а салатов свежих и гарниров нет. Скучно и не интересно. Ехали в отель с аквапарком, а по факту зря потратили время.
Comodidades
Piscina e bem-estar
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Swimming pool
- Massage services
Cozinha
- Coffee Shop on site
Conforto
- Air conditioning
- Safety deposit box
- Staff adhere to local safety protocols
Exterior e vista
- Outdoor furniture
Serviços
- Restaurant
- Room service
- Concierge service
- Property cleaned by professional cleaning companies
Estacionamento
- Offsite parking discounted rates available
- Parking
Família
- Family rooms
Acessibilidade
- Lift / Elevator
Mais
- Clubhouse
- Tour desk
- Non-smoking throughout
- Kid meals
- Public Bath
- Entertainment staff
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Smoke alarms
- CCTV outside property