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Ásia e Pacífico

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Resort Familiar Generations Riviera Maya Catamarã, Aqua Nick & Mais Incluído

Carretera Cancún-Tulum km 45, Quintana Roo, CP 77710 Cancún, México, Playa del Carmen · Puerto Morelos

9,4/10· 168 avaliações★★★★★Villa · piscina privadaCancelamento gratuitoBem-estar

Descrição do alojamento

Suítes Luxuosas e Gastronomia Gourmet O Generations Riviera Maya Family Resort oferece suítes modernas com comodidades de luxo como ar condicionado, dock para iPod e TVs de tela plana. Delicie-se com experiências gastronômicas requintadas com o pacote Gourmet Inclusive que inclui culinária asiática, mexicana e italiana.

Atividades Recreativas Abundantes Desfrute de diversas opções de lazer, incluindo jardim, lojas, terraço ao sol, piscina, banheira de hidromassagem, sauna e passeios a cavalo. O resort também disponibiliza equipamento de snorkel, um lounge para bebês e um Eko Kids Club com profissionais certificados, garantindo diversão para toda a família.

Localização Conveniente e Acesso Exclusivo Localizado na deslumbrante Praia de Maroma, o resort está convenientemente próximo de Playa del Carmen e do Aeroporto Internacional de Cancun. Os hóspedes podem acessar as instalações do exclusivo El Dorado Casitas Royale e El Dorado Royale, além de ter fácil acesso ao campo de golfe de Mayakoba. Reserve já para uma estadia inesquecível!

O que os hóspedes adoram

  • + Excellent food quality
  • + Beautiful resort facilities
  • + Engaging activities

Bom saber

  • Inconsistent service
  • Communication issues
  • Reservation system difficulties

Pontuações dos hóspedes

Cleanliness9,3
Service8,3
Location9,8
Room Quality9,8
Amenities9,8
Value for Money9,2
Food and Beverage9,8
Overall Experience9,3

Bom saber

Check-in15:00Check-out12:00

Por favor, informe o Generations Riviera Maya Family Resort com antecedência sobre o seu horário previsto de chegada. Você pode utilizar o campo de Pedidos Especiais ao fazer a reserva, ou entrar em contato diretamente com a propriedade utilizando os detalhes de contato fornecidos na sua confirmação. Os hóspedes devem apresentar um documento de identidade com fotografia e um cartão de crédito no momento do check-in. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e podem implicar em custos adicionais. Em resposta ao Coronavírus (COVID-19), medidas adicionais de segurança e higiene estão em vigor nesta propriedade. Por favor, observe que a tarifa infantil só se aplica se houver 2 adultos hospedados com a criança no mesmo quarto. Crianças são bem-vindas de 3 a 12 anos. Hóspedes a partir de 13 anos serão cobrados como adultos. A deposit may be required at the property.

Perguntas e pedidos

Um pedido especial? Check-in antecipado, check-out tardio, cama extra, transfer do aeroporto ou necessidades alimentares podem ser adicionados no pagamento e transmitidos ao alojamento, sujeito a disponibilidade.

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Preços à volta das suas datas

Escolha o seu quarto

OCEANFRONT SWIM UP SUITE

67 Até 4 hóspedesCama king size
TelevisãoTelefoneAr condicionadoSecador de cabeloRoupão de banhoMesa de trabalhoBanheiro privativoChinelosCanais por satélitePiso de azulejo/mármore

1 King Bed OR 2 Queen Beds 722-sq-foot room, balcony/patio with sea views Layout - Bedroom Relax - Private pool Internet - Free WiFi Entertainment - 30-inch Smart TV with cable channels Food & Drink - Room service and free minibar items Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead Practical - Day bed, free newspaper, and iron/ironing board Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Tile flooring in room Need to Know - Toothbrush and toothpaste not available Non-Smoking

  • All InclusiveNão reembolsávelAté 2 hóspedes
    US$ 4.25737%
    US$ 2.694
    5 noites · US$ 539 / noite · impostos incluídos
    Reservar
  • Room OnlyNão reembolsávelAté 2 hóspedes
    US$ 4.34837%
    US$ 2.752
    5 noites · US$ 550 / noite · impostos incluídos
    Reservar
  • All InclusiveCancelamento grátis até 15 de jul.Até 2 hóspedes
    US$ 4.73337%
    US$ 2.995
    5 noites · US$ 599 / noite
    Reservar

Avaliações dos hóspedes

9,4/10· 168 avaliações
  • W6520FBnancys10,0/10

    Family · 12 de abril de 2026

    Another great trip!

    + We go to Generations twice a year for 2 weeks each time because the staff is our extended family. This trip our son and his family joined us for 4 days and they all loved it. As I stated, it is the staff that keeps us coming back starting with the great management team of Carlos, Fabiola and Berenice. They are very approachable if one has a concern. We really appreciate their leadership and friendship. Because we are members, one of our favorite groups of people are the butlers; however, we do NOT like the head butler moving them around from resort to resort. We were fortunate to have Paul and Gerardo this trip with Ana filling in as needed, and we loved seeing Eddie there, but we REALLY missed having Luna, Imelda, Pablo, Luiz and Israel at the resort. We really hope this procedure of moving butlers around (and not informing them until the last minute) will change before our next trip. It does not benefit the members or the butlers. We also love the food and service. We would like to acknowledge the head of the restaurants, Urbano, for leading such a great staff. Standouts for us were Chef Daniel, Chef Paco, Chef Alexander, and Chef Miguel. We appreciate that at each restaurant a special of the day is always offered. The captains and hosts/hostesses at the restaurants kept things running smoothly including Miguel, Aimee, and Elena at Chef’s Market, Octavio and Sarahi at Palms, Fernando at Habb and Tovar at the Wine Kitchen. We received outstanding service from the following servers: Juan Carlos, Brian, Alma, Eduardo, Karen, Mario G. And Garcia at Chef’s Market; Israel, Roberto, Alvis and Xavier at Palms; and Gerardo, Ricardo, Marco and Octavio at Wine Kitchen. I must also include the team of sommeliers in my review including Edgar, Fabiola, Ricardo and Omar. What a wealth of knowledge each of them possess! They are all a wonderful addition to the staff. Entertainment staff is top-notch with Xiomara as the leader. Wendy, Daniela and Ingrit went above and beyond with our granddaughters in the Kid’s Club. Paty, Emanuel and Emiliano provided great activities in and around the pool. Drinks by the pool,were ever present provided by Erbie and Martha. Housekeeping services were exceptional with our daily person, Carmen and Sharon filling in on Carmen’s day off. We appreciated our nightly turn down service from Leny. We knew our luggage was safe with the bellboys and our pick up times would be honored with bellboys Julian and Enrique. All in all another great trip. We look forward to our return in October and we really hope our butlers won’t get moved around anymore unless absolutely necessary.

  • awesome7JBLB10,0/10

    Friends getaway · 29 de março de 2026

    Friends and a honeymoon!

    + We keep returning to this resort! The location, the food, and THE PEOPLE! Gerard, Ana, Imelda, and Luiz took great care of us. Management checked in on us just to see if everything was as we desired.

  • B2661REjoannea8,0/10

    Family · 21 de março de 2026

    The truth- pros and cons

    + Just came back from March Break with the family. Pros: Food was really good, swim out on the main level is excellent, service and staff are friendly. Included in your stay are a few excursions all of which were fun - book them when you get there, we did the Nik waterpark and the Beach day trip with snorkeling- food was amazing there! Cons: No entertainment or anything to do besides eat and lounge at the pool - my teens were very bored, better for younger kids that swim eat and sleep. The beach is not good, you will not be swimming there. Resort is a bit run down with parts of the resort being completely abandoned looking. If you are looking to relax by a pool with great food and drink this was great! If you are a beach person that wants to socialize after dinner or if you are coming with teens this is not for you.

  • Alexey3,0/10

    family_with_children · 6 de abril de 2026

    Нет аквапарка в отеле.

    + Нормальный персонал. Хороший номер

    Моря можно сказать нет. Искупаться было невозможно. Аквапарк только ехать, в отеле его нет. На фото отеля он был, а по факту нет. И это за доп плату (стоит чуть дешевле, чем стоимость 1 ночи) Еда вся с сахаром, даже соки утром. Не вкусно. На ужине был только 1 вариант риса, нет картошки, нет пасты. Куча мяса разного, а салатов свежих и гарниров нет. Скучно и не интересно. Ехали в отель с аквапарком, а по факту зря потратили время.

Comodidades

Piscina e bem-estar

  • Health or beauty spa nearby
  • Fitness facilities (surcharge)
  • Swimming pool
  • Massage services

Cozinha

  • Coffee Shop on site

Conforto

  • Air conditioning
  • Safety deposit box
  • Staff adhere to local safety protocols

Exterior e vista

  • Outdoor furniture

Serviços

  • Restaurant
  • Room service
  • Concierge service
  • Property cleaned by professional cleaning companies

Estacionamento

  • Offsite parking discounted rates available
  • Parking

Família

  • Family rooms

Acessibilidade

  • Lift / Elevator

Mais

  • Clubhouse
  • Tour desk
  • Non-smoking throughout
  • Kid meals
  • Public Bath
  • Entertainment staff
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Smoke alarms
  • CCTV outside property