Générations Riviera Maya Family Resort - Tout compris
Carretera Cancún-Tulum km 45, Quintana Roo, CP 77710 Cancún, México, Playa del Carmen · Puerto Morelos
Description de la propriété
Suites de Luxe et Cuisine Gourmet
Le Resort Generations Riviera Maya propose des suites modernes avec des équipements haut de gamme tels que la climatisation, des stations d'accueil pour iPod et des téléviseurs à écran plat. Laissez-vous tenter par des expériences gastronomiques avec le forfait Gourmet Inclusive offrant une cuisine asiatique, mexicaine et italienne.
Activités Récréatives Abondantes
Profitez d'une variété d'options de loisirs incluant un jardin, des boutiques, une terrasse ensoleillée, une piscine, un jacuzzi, un sauna et des balades à cheval. Le complexe propose également du matériel de plongée, un espace bébé et un Eko Kids Club avec des professionnels certifiés, garantissant du plaisir pour toute la famille.
Emplacement Pratique et Accès Exclusif
Situé sur la magnifique plage de Maroma, le complexe est idéalement situé à proximité de Playa del Carmen et de l'aéroport international de Cancun. Les clients ont accès aux installations des complexes réservés aux adultes El Dorado Casitas Royale et El Dorado Royale, et bénéficient d'un accès facile au parcours de golf de Mayakoba. Réservez dès maintenant pour un séjour inoubliable!
N'oubliez aucun détail, ils sont importants.
Ce que les voyageurs aiment
- + Excellent food quality
- + Beautiful resort facilities
- + Engaging activities
À savoir
- – Inconsistent service
- – Communication issues
- – Reservation system difficulties
Notes des voyageurs
Bon à savoir
Questions et demandes
Une demande particulière ? Arrivée anticipée, départ tardif, lit supplémentaire, transfert aéroport ou besoins alimentaires peuvent être ajoutés lors du paiement et transmis à la propriété, selon disponibilité.
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Prix autour de vos dates
Choisissez votre chambre
Ocean Front One Bedroom Swim Up Suite
- All InclusiveNon remboursableJusqu’à 2 voyageursRéserver1 905 $US−5%1 814 $US5 nuits · 363 $US / nuit · taxes incluses
- All InclusiveAnnulation gratuite jusqu'au 15 juil.Jusqu’à 2 voyageursRéserver2 377 $US−5%2 263 $US5 nuits · 453 $US / nuit · taxes incluses
- Room OnlyNon remboursableJusqu’à 2 voyageursRéserver2 615 $US−4%2 502 $US5 nuits · 500 $US / nuit · taxes incluses
Suite avec Piscine Privée
Pas de disponibilité pour ces dates
OCEANFRONT SWIM UP SUITE
Pas de disponibilité pour ces dates
Avis des voyageurs
9,4/10· 168 avis- W6520FBnancys10,0/10
Family · 12 avril 2026
Another great trip!
+ We go to Generations twice a year for 2 weeks each time because the staff is our extended family. This trip our son and his family joined us for 4 days and they all loved it. As I stated, it is the staff that keeps us coming back starting with the great management team of Carlos, Fabiola and Berenice. They are very approachable if one has a concern. We really appreciate their leadership and friendship. Because we are members, one of our favorite groups of people are the butlers; however, we do NOT like the head butler moving them around from resort to resort. We were fortunate to have Paul and Gerardo this trip with Ana filling in as needed, and we loved seeing Eddie there, but we REALLY missed having Luna, Imelda, Pablo, Luiz and Israel at the resort. We really hope this procedure of moving butlers around (and not informing them until the last minute) will change before our next trip. It does not benefit the members or the butlers. We also love the food and service. We would like to acknowledge the head of the restaurants, Urbano, for leading such a great staff. Standouts for us were Chef Daniel, Chef Paco, Chef Alexander, and Chef Miguel. We appreciate that at each restaurant a special of the day is always offered. The captains and hosts/hostesses at the restaurants kept things running smoothly including Miguel, Aimee, and Elena at Chef’s Market, Octavio and Sarahi at Palms, Fernando at Habb and Tovar at the Wine Kitchen. We received outstanding service from the following servers: Juan Carlos, Brian, Alma, Eduardo, Karen, Mario G. And Garcia at Chef’s Market; Israel, Roberto, Alvis and Xavier at Palms; and Gerardo, Ricardo, Marco and Octavio at Wine Kitchen. I must also include the team of sommeliers in my review including Edgar, Fabiola, Ricardo and Omar. What a wealth of knowledge each of them possess! They are all a wonderful addition to the staff. Entertainment staff is top-notch with Xiomara as the leader. Wendy, Daniela and Ingrit went above and beyond with our granddaughters in the Kid’s Club. Paty, Emanuel and Emiliano provided great activities in and around the pool. Drinks by the pool,were ever present provided by Erbie and Martha. Housekeeping services were exceptional with our daily person, Carmen and Sharon filling in on Carmen’s day off. We appreciated our nightly turn down service from Leny. We knew our luggage was safe with the bellboys and our pick up times would be honored with bellboys Julian and Enrique. All in all another great trip. We look forward to our return in October and we really hope our butlers won’t get moved around anymore unless absolutely necessary.
- awesome7JBLB10,0/10
Friends getaway · 29 mars 2026
Friends and a honeymoon!
+ We keep returning to this resort! The location, the food, and THE PEOPLE! Gerard, Ana, Imelda, and Luiz took great care of us. Management checked in on us just to see if everything was as we desired.
- B2661REjoannea8,0/10
Family · 21 mars 2026
The truth- pros and cons
+ Just came back from March Break with the family. Pros: Food was really good, swim out on the main level is excellent, service and staff are friendly. Included in your stay are a few excursions all of which were fun - book them when you get there, we did the Nik waterpark and the Beach day trip with snorkeling- food was amazing there! Cons: No entertainment or anything to do besides eat and lounge at the pool - my teens were very bored, better for younger kids that swim eat and sleep. The beach is not good, you will not be swimming there. Resort is a bit run down with parts of the resort being completely abandoned looking. If you are looking to relax by a pool with great food and drink this was great! If you are a beach person that wants to socialize after dinner or if you are coming with teens this is not for you.
- Alexey3,0/10
family_with_children · 6 avril 2026
Нет аквапарка в отеле.
+ Нормальный персонал. Хороший номер
– Моря можно сказать нет. Искупаться было невозможно. Аквапарк только ехать, в отеле его нет. На фото отеля он был, а по факту нет. И это за доп плату (стоит чуть дешевле, чем стоимость 1 ночи) Еда вся с сахаром, даже соки утром. Не вкусно. На ужине был только 1 вариант риса, нет картошки, нет пасты. Куча мяса разного, а салатов свежих и гарниров нет. Скучно и не интересно. Ехали в отель с аквапарком, а по факту зря потратили время.
Équipements
Piscine & bien-être
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Swimming pool
- Massage services
Cuisine
- Coffee Shop on site
Confort
- Air conditioning
- Safety deposit box
- Staff adhere to local safety protocols
Extérieur & vue
- Outdoor furniture
Services
- Restaurant
- Room service
- Concierge service
- Property cleaned by professional cleaning companies
Stationnement
- Offsite parking discounted rates available
- Parking
Famille
- Family rooms
Accessibilité
- Lift / Elevator
Autres
- Clubhouse
- Tour desk
- Non-smoking throughout
- Kid meals
- Public Bath
- Entertainment staff
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Smoke alarms
- CCTV outside property