华尔道夫酒店 Riviera Maya
Carretera Federal 307 Kilometro 333 · Cancun
房源介绍
在华尔道夫阿斯托利亚里维埃拉玛雅，尽情享受热带天堂的奢华与宁静。
奢华放松 在我们提供全方位服务的水疗中心，沉浸在身心的愉悦之中，这里有舒缓的身体护理和面部护理，为您日常生活带来清新的逃逸体验。
休闲乐趣 享受两座迷人的户外游泳池、先进的24小时健身中心，以及宁静的蒸汽房。您将发现一个完美的放松和身心健康的设定。
美食与夜生活 在我们三家现场餐厅品尝美味佳肴，或享受24小时的客房服务，体验舒适的在室用餐时光。在我们活力四射的酒吧或泳池边休息区，尽情畅饮清凉饮品。
立即预订您在华尔道夫阿斯托利亚里维埃拉玛雅的奢华住宿，体验极致的假期！
住客喜爱之处
- + Excellent service
- + Beautiful property
- + Comfortable rooms
- + Good dining options
温馨提示
- – Dirty beach and pool amenities
- – Cleanliness issues
住客评分
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住客评价
9.2/10· 77 条评价- Scenic67113210.0/10
Family · 2026年1月3日
Loved pool crafts
+ We had a wonderful stay at this hotel, made even better by the truly helpful and kind staff. A special thank you to Cinthia and Esperanza, who run the crafts by the pool each day. They were incredibly patient, warm, and engaging with our kids, and our children absolutely loved participating in the activities. It was so nice that the crafts were available poolside, allowing our kids to stay outside with us rather than having to go indoors to the kids’ club. This was a huge plus for our family and made the experience more relaxing and enjoyable for everyone.
- sarahhV3058RD10.0/10
Family · 2026年1月2日
Crafts at Waldorf
+ Cinthia and Esperanza were wonderful during the craft making experiences. It was such a treat for our family during the trip
- 155ericag10.0/10
Family · 2026年1月2日
If you want to sit by a beautiful pool and soak in the sun, this is the right place
+ Overall we had a great stay. It's a great place if you want to simply relax by a beautiful pool for a few days. If I could give it a 4.5 or 4.75. I would give this score to reflect that the food was "meh" (consistently bland) and the shower had some pressure and heat issues (possibly due to capacity crowd as it got better our final day). Additionally the lounge chair situation was unnecessarily annoying because of their policy of allowing guests to grab chairs early morning and hold chairs for the full day. The gym had sufficient machines but no view so if you like a serene setting for the gym, this isn't it. The spa was beautiful. One day housekeeping hadn't cleaned one of the rooms even at 5pm and another day at 3:30 they still hadn't gotten to our room. As I mentioned, they were at peak capacity. The property is beautiful but be aware that there is nothing much to do on site except sit by the (very beatiful) pool. The beach by the hotel is relatively small. It is pretty to overlook the water but other hotels near us had much wider, more inviting sandy beaches. Also to note, the hotel is a long drive (about 30 minutes) from the main area with hotels and tourist restaurants so if you want to eat off site, the recommended restaurants are a good distance away. Rooms are generously sized and I appreciate that there is room to unpack. The dressers are in the bathroom space, which works well if you have an earlier riser and don't want to wake the other inhabitant. Overall the staff was very warm and they were well staffed, even with peak crowds. We were there for peak winter travel days between Christmas and NYE. We were not happy when we arrived and learned that everybody reserves their lounge chairs starting around 7am and even though people are gone for hours, the chairs stay reserved. I would urge the hotel to reconsider this policy. Many chairs were empty for hours on end while other guests had to make do with locations that were shady by afternoon. To their credit, they remedied the situation after our first day by finding maybe 100 extra lounges (not as nice as their usual ones) which they added to the set up to ensure there were sufficient lounges for all guests. The pool areas are beautiful and the two pools are very large so even with a lot of people in the pool, there is plenty of room. One of the pools was heated. It was also nice that there were 4 large hot tubs adjacent to the pool. The pools have a large ledge that is shallow which works well for little kids and parents so the parents aren't stuck at a kiddie pool. The food was a little disappointing, overall bland.
- niloofart8710.0/10
Family · 2025年12月31日
Holiday stay
+ The ladies from kids club were so kind. Cynthia and Esperanza went out of their way to help us and make a great experience for my kids. I highly recommend this hotel for families. Arts and crafts were fun. My favorite was bracelet making with my daughter.
设施
泳池与养生
- Full-service spa
- Full-service spa
- 24-hour fitness facilities
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
网络连接
- Free WiFi
户外与景观
- Terrace
- Garden
- Outdoor furniture
服务
- 24-hour front desk
- Concierge service
- Breakfast available (surcharge)
- Wheelchair-accessible on-site restaurant
停车
- Free self parking
- Free valet parking
无障碍设施
- Wheelchair accessible
- Elevator
更多
- Paddleboard on site
- Firepit
- Picnic area
- Steam room
- ATM/banking
- Snorkeling nearby
- Smoke-free property
- Conference center
- Firepit
- Couples/private dining
- Private picnics
- Banquet hall
- Swimming nearby